• Most of our products are covered by a 1-2 year manufacturer's warranty.
• Even if the item is out of warranty, we can repair it in-house or send it to our authorized repair facility(manufacturer).
• Send the item prepaid and insured to our office:
Attn: Repairs
71 West 47th St. FL8, New York, NY 10036
• Please send us a copy of your packing slip or invoice, your contact information, and a brief note explaining the problem.
BEFORE repair, we will contact you with a quote for your approval.
• Normally allow 1-6 weeks for repair.